United Rentals Total Control
Contact our support team for questions about existing accounts, or to learn more about the Total Control experience.
Total Control Features
- 24/7 Digital Access - Log in any time to track your fleet and manage equipment on hire from your computer or mobile device.
- Easy Rental Management - View active hires, update purchase orders, and review invoice history in a simplified system that provides clear visibility.
- Fleet Visibility - See which equipment is currently on rent, scheduled for pickup, or overdue across multiple sites.
- Hassle-Free Pickup Requests - Book pickups with a single click, reducing phone calls and administration time.
- Contract Management - View and share your contract PDFs directly from the app for easy administration on rent.
- Data Export - Download your hire data in Excel for further review, reporting, or integration with your own systems.
- Branch Locator - Find your nearest United Rentals branch directly within the app.
Invoice Management
Managing invoices can be time-consuming. Total Control helps you organise and access invoices efficiently, giving you clear visibility into your billing at all times.
- Detailed Invoices
Invoices are categorised as open or closed, with each invoice clearly labelled with account, jobsite, address, and order number. - Purchase Order Management
Add and change purchase orders on demand, and track billing cycles to stay on top of your hires. - Seamless Integration
All invoices are viewable directly within Total Control, giving you quick access to both historical and active billing information.
Total Control FAQs
See FAQs below for Total Control service and support
Total Control is a cloud-based worksite management solution that allows you to view, manage, and optimise your rental equipment across multiple sites, all from one digital platform.
The system offers clear visibility of invoices and lets you add or update purchase orders, streamlining accounts payable and helping maintain control over project costs.
Yes, Total Control is fully cloud-based and accessible via both desktop and mobile devices for maximum flexibility on and off-site.
No. The platform is designed for ease of use, featuring intuitive dashboards, and United Rentals also provides support to help you get set up quickly.
Yes, pick ups can be scheduled directly through the platform with a single click – no phone calls needed.
For our Total Control users, we provide a dedicated customer support team to ensure direct and comprehensive assistance. If you are a total control user, reach out to our team at 1800 87 4473 or [email protected] for questions or concerns.